As my birthday is in December and the xmas parties begin, I booked a table early in Octobet which was confirmed by return message. Yesterday evening upon arrival the women at the desk said their was no record of my booking. She came across as quite defensive and even questioned me as to whether I had booked the right plume of feathers as did I not realise there was more than one. We asked if there was a table that we could have and she just said over there. We were not shown to the table and had to wait a while before we even got any menus . I found my booking confirmation which she briefly looked at and gave a half hearted sorry. I feel her lack of good customer service dampened my birthday celebration and my friends also remarked on her attitude as well. Together with the fact that we have never been served by so many waitresses in one evening. I cannot fault the food that we had as it was lovely and well presented. However your member of staffs customer service skills need improving.!read more
Pleasant atmosphere, friendly and efficient staff and above all, GOOD FOOD 🍽🍺🍷👍🏻
Great food, great service and a great atmosphere.
Amazing Sunday lunch! Will definitely come again!
Had a lovely meal and drinks. The staff are very friendly and polite.
Such a lovely pub! great food and drink and lovely staff.
Beautiful place recommend highly
Wow. Just had a wonderful lunch here. The service was fantastic and the food, well all i can say is fantastic !! Relaxing and the staff were faultless. Thank you and here is a high five ✋.
It was really nice and I recommend it and for a lot more people to go to Newquay because it is so lovley
Excellent fresh food. Everything appears home made & very tasty.
Fab food and service especially Alice who was our waitress-she was fantastic !!
We’ve been coming here for fourteen years and seen some changes over that time. All for the good, lovely rooms, great food and great staff.
Lovely food, very attentive staff, quick service.
First visit after spending the weekend in Cornwall with my sister. Excellent service, staff very friendly and knowledgeable not only about the menu but the history of the establishment. Food was wonderful, fresh produce, professsionally presented and considering I normally eat in and around London and Berkshire extremely good value for money.Will we be going on my next visit - absolutelyread more
Excellent staff, service and food.
Great food, service and surroundings
I came here with 3 other family members, and the service was really poor. It was very quiet, only two tables in and we had to wait about 30 minutes for our mains to come out and the portions are very small! Then we ordered dessert and had to wait about another 20 minutes, but my brother’s cream tea came out first (without the scones) and we were still waiting for ours. Then 10 minutes later the waitress brought out the scones then our desserts! It was very slow, and all over the place. The staff weren’t didn’t look happy and they weren’t very welcoming!!read more
Wonderful lunch of pan fried lemon sole, well seasoned, excellently cooked fish.
Came here for Valentines night, lush food and staff were lovely :)
Had a fantastic meal last night. The food was delicious and service excellent from our waitress Lucy. The fish and chips are not to be missed!
Very welcoming traditional Cornish Inn. We had a delicious Sunday roast. My daughter was especially impressed with their vegetarian nut roast. They are also dog friendly which is a bonus if you want to take your dog.
Had a lovely steak meal for Mother’s Day last night, the waiter was lovely even gave my mum a homemade chocolate gift �
Just the most amazing tasty food � service is great , will absolutely be coming back .
Came with family for the steak night, gorgeous steak, pleasant staff, lovely surroundings what more can you ask for.
Extremely rude service. Starters took 40 minutes to arrive. One hour and 15 minutes in still no main course. When chasing up the waitress stated that they only cleared our started 20 minutes ago and that is the usual wait time. The, I presume, owner/manager came over to inform us how they run the kitchen and that, and I repeat exactly ‘we can either argue about it our wait for our food’ he then threw his hands in the air and said ‘whatever’. I would not return here for the sheer unacceptable behaviour of the staff, not the way to treat customer who are here for a celebration. No apology received whatsoeverread more
A smashing find just outside Newquay, dog friendly too. As to the food... come and stay here and try as the food , atmosphere and the locals made us very welcome.
Just back from a Sunday lunch with friends Great food, wine and company. We will visit again
Wheelchair accessible and fantastic food and service in the restaurant. Can't wait to visit again.
Fabulous place just off the A30. Fab food fab everything really !!
Always, always enjoy The Plume. The food is excellent, the surroundings really nice, and what amazing staff! They’re welcoming, knowledgable really smashing people!
Thank you for the most delicious meal - every element of every dish was just perfect. The waiting staff were superb, nothing was too much trouble. Can't recommend highly enough!
Lovely food !! Reasonable prices great service ��
really lovely accommodation and top banana food!
This is such a wonderful place to relax and have refreshments after a walk from Rosevine with the dog and family � friendly staff and an amazing menu/chef .. dog friendly with a great atmosphere
Amazing place, stunning venue with excellent food. Lovely way to celebrate our anniversary. Will definitely be returning. It looked beautiful all decorated for Christmas, and so did the rest of the village. Will be recommencing.read more
Beautifully cooked and well prepared food in charming surroundings. Staff very pleasant and attentive. Nice drop off for lunch on the way to St. Ives
Had our Christmas dinner at the Plume, Friday 22 Dec 17 at lunch time, restaurant very busy, staff friendly and food lovely however 2 things spoilt a lovely meal. a) Having to wait 20 minutes and asked 3 times to be told each time it was just coming. b) The bill had not had the £15 deposit ( £5 for each person eating ) deducted, though once pointed out it was resolved quickly. This is the first time out of 5 meals eaten at the Plume over last 6 months had any issues. John Lynchread more
excellent food, brilliant service, always a really lovely atmosphere, highly recommend
Oh my!!!!! What a find!! Stayed one evening for business. Outstanding accommodation, sadly chose to eat with a friend first so didn't get to utilise the dinner option. (definitely a good excuse to return) The whole village looks amazing at Christmas and the pub/rooms are perfect! Huge bungalow style suite with roll top bath and a bed so large you could get lost in it! I stay in a lot of places for work this place tops them all. All the team were friendly and personal touches lovely, well done for getting it sooooo right!!read more
All I can say is stay here and see for yourself the people the food the atmosphere the accommodation is excellent what a find
What a great place We stayed in the Luxury rooms and the wow factor! Great Food and the staff were fantastic A first class experience all round Will definitely be back thank you
Just had a lovely meal here with the Alfa Romeo group. It was very busy but the service was first class as was the food. Will definitely be back
I stayed here last night & cannot rate it highly enough! The room was beautiful, staff friendly &!professional & food was superb! Excellent value for money - I certainly hope to return
Thank you for today Paul, you looked after us today so well and I thank you from all of us. Everyone enjoyed the food, wine and ambience. The relaxed atmosphere and privacy of the conservatory enabled people who attended the day to meet for the first time, get to know each other and enjoy the company and stories of George Lawson life. Funerals are a sad occasion but The Plume of Feathers is an ideal venue to cater to the needs of the occasion. I look forward to my next visit to sample your excellent food and wine once again.read more
Excellent last night holiday meal which was fantastic!! It's great to see smiling, friendly staff. Thank you.
Decided to go out for tea and what a good decision it was to come to the Plume of Feathers. Steak night. Good how we wanted it, homemade onion rings and chips to die for, fluffy on inside and crispy on outside. Note to self - must come here more often !! Xread more
Just popped in for an impromptu meal with the family, great service and food. Happy people.
Superb food, beautiful room. Nothing else to say :)
We stopped by chance for dinner on August Bank Holiday. No booking on a busy night but the staff were ever so friendly and accommodated us easily. Great menu choices and relaxing atmosphere with barista coffee to finish a lovely meal. Chuckled at the electric car charging station in the car park!read more
Excellent food & great service as always
What can I say? Everything was fab, service, room, food! All excellent. We will be back
Myself and my partner arrived Wednesday 23rd August for a night stay in a superior king room and it most certainly lived up to its title the room was extremely clean modern and spacious. Although the bath plug would not keep the water in I managed to do this by securing it with a small hand towel I mentioned this to staff and said they would sort it asap (I have no doubt that they will). The restaurant was clean well decorated and spacious. The food was also fantastic although there was a little delay with drinks and a small gap between starters and mains this I would put down to possibly a shortage of staff. The staff that were on shift were all working together and doing a great job to maintain a good service as well as they could. The food itself was fantastic although my partner asked for a well done steak and received a medium she was happy to eat this as the taste and quality of it was faultless when mentioned to the staff they imediatly apologised and deducted 1 of our starters off the bill. There will be no doubt that we will be returning in the future and we are sure the quality and service will remain a high standard for the future. Many thanks.read more
After 3hrs of putting a tent up in an utter downpour - the thought was very much on food & refreshment. Most places in the Wadebridge area 'had no room at the inn!'; but what joy when we spoke to The Plume & Feather staff! Amazingly polite, accommodating & the food, ambience & background music was top notch. An extremely happy family (& even happier children, as they had Yorkshire puddings the size of them!). Thanks guys you were ace! A definite return �read more
Wonderful food. Good ales. Really good service in cosy traditional pub. Dog friendly in the bar area too.
Our first meal there. Huge portion of chicken. So full,I was unable to venture as far as the Dessert menu.. next time! Would very much like to return for a romantic evening meal. Staff friendly and welcoming. Will be returning. Thank you.read more
Had Sunday lunch there yesterday with my family and it was a lovely relaxed atmosphere with good food ?Staff were very helpful supplied a doggy bag as food was plentiful. My family gave me a surprise 70th there a few months ago & there again very good service & nothing too much trouble. Looking forward to the next visitread more
Our absolute go to every time! Been coming to Plume for years, catch up with friends, birthdays & we had our 2016 Christmas Party here. There were 60 of us so alot to cook for and the food was superb. Conservatory Decorated beautifully. Danced our socks off all night DJ played such a good variety of songs. Everyone thoroughly enjoyed themselves. And just had a birthday roast there today and again couldn't fault any of it. Highly recommended, great value, great service & Yummy food! � thanks Plume!read more
Enjoyed our night in here food was very good good choice of beers and service with a smile . I would go back if I was in the area
Beautiful meal great food and company excellent service thankyou
Had a lovely roast chicken here today and a black forest pudding. Portion sizes are brilliant for the price and the staff were very friendly too. Definitely going again.
Bit pricey but nice. Beef was a little tough and not enough veg for 3.
Outstanding service and food. Couldn't be better. Loved it
Had a fantastic stay at the Plume of Feathers. My room was absolutely amazing, the comfiest super king size bed ever. The staff and food were excellent, I would highly recommend anybody staying here....thanks.
Lovely meal, super service, lovely ambience!
We had been to the restaurant many times before on one of our very frequent trips to Cornwall but this time, we stayed for the weekend in one of the rooms. It was beautifully decorated - gorgeous textiles, lovely furniture, stunning bathroom - the grounds are delightful, really well-kept. The food was excellent - we are all vegetarian and the breakfasts and meals were all delicious. A great stay overall and even when we left something behind in our room, the after-service remained just as helpful as the friendly, high-quality service we had during our stay. Lovely place.read more
Thank you for our stay this weekend! What an incredible find. Our room was spacious, modern, gorgeous and had fantastic facilities. The staff were all very polite and helpful. The bar and restaurant was lovely and well decorated, food and drink spot on and reasonably priced! We will be back and will recommend to others.read more
We found a real gem here lovely food and drinks friendly staff and locals even the dog loves it can't wait to come back thanks to the management and staff ��
Awesome place!!!!!!!!!Excellent food,service and customer service!!!!
Myself and son had the deliciously tender steak, my partner had fish. Cooked to perfection. Very attentive staff,made our birthday celebrations very special.
Had the surf n turf here a couple of weeks ago. Steak cooked to perfection and lovley juicy prawns. Friendly service and a lovley atmosphere. Will defiantly be returning soon
One word....fantastic!!! Thank you for a lovely meal
Just had an excellent meal here, the food was great, this place had a great atmosphere and the staff were really lovely. What more could you you ask for :)
Perfect '10' roast beef dinner here yesterday in front of the fire...best Sunday lunch we've had. Thank you to Wendy for looking after us so well :-D
Good food sea food chowder starter is mmmmmmm friendly staff nice fires just a very nice Pub and Restaurant .
Informed bar man - able to comment on the wine list. Lovely and warm Nice atmosphere with locals who were friendly and welcomed our dogs Gorgeous food
Excellent atmosphere to start with! The food was excellent and the steaks cooked to our liking. It was our last day in Cornwall before travelling home to Australia and it was a great place to have the local produce.
Lovely atmosphere for NYE. Amazing accommodation. Great food and friendly staff. I'd recommend this to anyone.
We had a table for 12 yesterday to celebrate our wedding. The table looked lovely and the the atmosphere was warm and inviting. The staff were friendly and the food was really enjoyable - no complaints at all.We would definitely use the Plume again for future celebrations.read more
Top pub 🖒 great atmosphere and the landlord ain't a bad bloke ha
Polite staff, fresh beer! Good food and warm! :)
7 of us went along to the Plume for Steak night last night. 6 steaks cooked to perfection and 1 delicious vegetarian meal. I was the only 1 who had been before, the other 6 were really impressed and will most definitely visit again now too. The staff were so friendly and helpful. See you again soon!read more
A great stay the room was a Amazing, Breakfast was great, staff are friendly and very helpful
Good food, great service good times with friends - thanks The Plume, we'll be back soon! Merry Christmas 🎅🎄
Delicious food and excellent service for Christmas lunch with colleagues.
Lovely atmosphere with friendly staff, even though we were a big group the food was fresh and hot. The young lad behind the bar was very helpful and chatty which was very welcoming and nothing was too much trouble for him. I will definitely return.read more
Took my elderly mum over for Sunday lunch, wheelchair access good, the food was excellent the staff were very friendly, lovely big log burner in the conservatory so nice and warm too. Will be coming back again. Thankyou Plume of Feathers...read more
Enkelt og greit, veldig bra på alle måter :-)
Lovely Roast dinner, definitely be back for another one �
Fantastic roast, lovely staff. Plenty of choice for children
fab,,,,& can we make our booking for Nov 3rd, for 4 adults...love tiggy xxxxxxxxxxxxxxxxx
Great welcome, Accommodation, food, atmosphere... what else can we say ! And our dogs welcomed .. as always! �
Lovely food, great venue & fantastic staff! Wonderful atmosphere & very welcoming �
Please dont get rid of the fabulous warm mackerel salad even though winters coming !! Looks good,tastes great!!!...boys had burgers which is always a hit and the childrens menu is very good value for money !!! Nice atmosphere in there last night,chilled even though it was busy..keep up the fab work !!!read more
Great food, lovely staff and pleasant atmosphere. We were holidaying in the area and a relative took us.
My favourite place to eat..food is fantastic ..staff are lovely.
Fantastic food, and a huge choice of children's menu that my 1 year old lactose free child could eat! We shall most definitely be back
Lovely place. Lovely food. Great staff zx
If you are a vegetarian and looking for really good food then sorry to say this is not the place to eat.bland tasteless food served,very disappointing.
Gorgeous food and cider and walking distance home
One of the best places to eat in Cornwall !!
My wife and I have been staying here for 12 years usually twice a year. Have aways had good service, excellent food and great staff not forgetting the cleaners who have always kept our room spotless. Paul the current manager goes out of his way to make our stay enjoyable and manages a really pleasant and efficient team. Will be looking forward to seeing the new rooms on our next visit, highly recommend the accommodation and food.read more
Nice food. If you are promoting yourself as a gastro pub please get a better beverage list wines and more exotic spirits would be nice.
Every time in Cornwall go there for dinner. So many good restaurants in Cornwall x
Our first visit. Fantastic scallops and blade this evening, with great service even though there was a wedding in full swing in the marquee. Sadly, I didn't notice any fox hunters or fwuffy dead animals so I can't comment on that. This place gets a huge recommendation from me.read more
Great service, lovely friendly staff, and for good measures great food.
Thank you for a very pleasant and welcoming stay! Hopefully we'll be back soon
Just found out that this venus hosts the hunting fraternity and supports their activities, what a dreadful shame, as it looks a beautiful place,to be dragged into the mire of bloodthirsty pursuits..
Hosting those who indulge in an illegal minority hobby will ensure a one star review from all decent people. Stop giving the hunt (who only pretend to trail hunt and regularly kill foxes) your hospitality and join the majority in the twenty first century.read more
The food and service here is always excellent, I wouldn't hesitate to recommend you to anyone. The blade of beef last night was phenomenal! I do miss your chocolate brownie though-bring it back please. Was the best around!read more
Thank you for such a beautiful meal tonight. Your decor is exquisite and food top quality. The 2 young lads waiting were so friendly. See you again soon!
Thank you wonderful staff at Plume of Feathers for our great Christmas Lunch today. Everyone really enjoyed their food. Superb as usual. Happy Christmas to you all.
Have eaten here on several occasion and always had good food and service. A Cornish gem.
Superb food, great service ... highly recommended
...my new Kernow HQ for sure...wonderful ales, amazing food and a beautiful place with a really great atmosphere, the accommodation is lovely and last but certainly not least I was made to feel so welcome and at home here by all the staff from the moment I walked in the door...faultless, well done you should be very proud of yourselves!read more
Lovely Easter Sunday roast at the Plume, excellent service as always.
just back from a great valentines weekend, lovely pub, great rooms and good food. All made even better by being made so welcome by the locals and staff, in particular Amber who was brilliant!